Booking conditions
All bookings are binding.
The person making the booking is personally responsible for the entire booking. If a person does not come due to illness, it will also be charged. Reimbursement is made, however, if a certificate proving the illness is presented.
In bad weather, it is we who have the best knowledge and decide whether the trip should be canceled. We have the right to cancel tours due to technical problems or illness without being liable for compensation.
Any costs that arise for the customer in connection with delays are not reimbursed by the shipping company.
In the event of cancellation, we will contact everyone who made the booking the day before via E-mail to your specified E-mail address. It is the customer’s responsibility to check the email the night before.
In the event of cancellation from us, there will of course be no charge for the trip.
Contact us with questions:
Email: info@helsingborg-ven.se
Phone: 0760-391040
What does it cost to go to Ven with you?
What’s my ticket?
When you come to us, you state your booking / order number.
You can also print out the email you received as confirmation and show it as your ticket.
Do I get a ticket?
No, you will receive a confirmation email containing your order number. You state this number when boarding.
Where does the ship go from?
In Helsingborg, the ship departs from Kungstorget 2, in the middle of the city at Helsingborg C.
At Ven, the ship departs from Bäckviken harbor.
What times does the ship leave?
You find timetable and prices here
Can I buy a return ticket at once?
Yes, you can by buying two single tickets.
Can I bring a pram, golf cart or bicycle with or without a bicycle cart?
Yes it is going well
Prices
Can you bring a dog?
It is excellent to bring a dog free of charge, however, it may stay out on the deck with allergy sufferers in mind.
Is the ship adapted for the disabled?
M / S Vike is partly adapted for the disabled and it is possible to have a wheelchair outdoors. Our staff is always helpful to facilitate and make the crossing comfortable for all travelers
How long does it take to go over to Ven?
The crossing takes about 45 min
Can you go over even if it is windy?
Yes M / S Vike is a fast-moving trimaran with fine seaworthiness.
Is there coffee on the ship?
Yes, there is a kiosk on board M / S Vike that sells coffee, sweets and ice cream. Ottostrutar!
Is there a toilet on the ship?
Yes it does but it is not handicapped accessible
Where can you stay at Ven?
There is accommodation for all tastes with both hotels, cottages and hostels. Keep in mind that the offer is limited so it is good to book in advance. Ven is a nature reserve so it is only allowed to camp on the campsite. Read more about housing offer here:
https://www.landskrona.se/se-gora/besoka-landskrona/ven/bo/
Where do you rent a bike?
It can be good to book the bikes you want before leaving for Ven. More info about bike rental can be found here: www.venscykeluthyrning.se
What are the activities at Ven?
There is plenty to do at Ven, including the Tycho Brahe Museum, whiskey distillery and ancient monuments. More info about activities can be found here: